[Udemy Specials] – Introduction to Emotional Intelligence

[Udemy Specials] – Introduction to Emotional Intelligence
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Emotional Intelligence in the Workplace

What Will I Learn?
  • Define and practice self management, self awareness, self regulation, self motivation and empathy
  • Understand, use and manager emotions
  • Identify the benefits of emotional intelligence
  • How to effectively impact others

Requirements

  • None

Description

This course will give you an introduction to the tools you need to be emotionally Intelligent in your workplace. An employee with high emotional intelligence can manage his or her own impulses, communicate effectively with others, solve problems and build rapport in tense situations. These employees also have empathy, remain optimistic even in the face of adversity and are gifted at educating and persuading, perfect in a sales situation or resolving customer complaints in a customer service role.

Who is the target audience?
  • Students who want an introduction in soft skills, specifically foreign language students

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